I am allergic to nuts. Does your oil contain any nuts?

Her Roots formula contains Organic Argan and Sweet Almond oil derived from nuts. If you like to buy a nut-free formula, please email Help@herrootshaircare.com. 

Can men also use this oil?

Absolutely! Hair follicles do not have a genetic marker requiring a different product type for a specific gender. Men can also use Her Roots Hair Growth Oil. 

When should I be expecting to see results?

Improvement in hair growth and density is contingent upon your consistency of hair oiling ( 2-3x a week) and on a nourishing diet and addressing health concerns. 

I have a skin condition; can I still use it? 

If you have dermatitis or psoriasis, I would suggest you consult a dermatologist before using this oil. If you are prone to flareups, I highly recommend against using oils. Always do a patch test for safety! 

How many times a week should I use this oil? 

It is highly recommended to use Her Roots Hair Growth Oil at least 2-3x a week to achieve optimal results. 

How long do I keep the oil in my hair? 

You can keep it on for 2-4 hours. 



Do you ship worldwide? 

YES! Her Roots does ship worldwide. 

What is the cost of shipping internationally? 

Shipping cost is automatically calculated based on the location. Please calculate your shipping cost on the pre-checkout page. 

What is the international shipping time? 

Canada: 2-2.5 weeks

UK- 2-2.5 weeks

Australia- 2-2.5 weeks  



Should you wish to cancel an order, kindly reach out to us via email at help@herrootshaircare.com. Please note that if your order has already been shipped, regrettably, Her Roots will be unable to process a refund. We appreciate your understanding that our current policy does not include a refund provision. Your satisfaction remains our priority.

Shipping returns/ faulty address:

In the event that an incorrect address is provided or if your apartment/unit number is omitted, it's important to note that USPS will be unable to successfully deliver your order. Consequently, the package will be returned to Her Roots. Please be aware that once a package has been dispatched, even in cases of incorrect addresses, reusing the same label for reshipment is not feasible. To arrange for a new shipment of your order, the customer will be required to cover the cost of a new shipping label. Ensuring the accuracy of your shipping address is crucial to a seamless delivery experience. We appreciate your cooperation in this matter.